Suggested Reading

Interpersonal Communication

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Arguing Constructively
Dominic A. Infante...
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Beyond Culture
Edward T. Hall
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Building Communication Theory
Dominic A. Infante...
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Dr. Robert Anthony's Magic Power of Super Persuasion
Berkley Pub Group
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Get Anyone to Do Anything
David J. Lieberman...
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Interpersonal Communication and Human Relationships
Mark L. Knapp, Ani...
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Men Are from Mars, Women Are from Venus
John Gray
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Persuasion
Daniel J. O'Keefe
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That's Not What I Meant!
Deborah Tannen
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The 7 Habits of Highly Effective People
Stephen R. Covey
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The Art of Communicating
Bert Decker
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The Gentle Art of Verbal Self-Defense at Work
Suzette Haden Elgi...
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The Leadership Challenge, 3rd Edition
James M. Kouzes, B...
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The Psychology of Persuasion
Kevin Hogan
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The Unspoken Dialogue
Judee K. Burgoon
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Understanding Interpersonal Communication
Richard L. Weaver
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Verbal Judo
George Thompson
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Word Play
Peter Farb
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You Just Don't Understand
Deborah Tannen
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You've Got to Be Believed to Be Heard
Bert Decker
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Ziglar on Selling
Zig Ziglar
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While attending the class, my department had a homicide. There were more than 30 people connected to the case to be interviewed. We followed the outline you provided to the letter. After two hours with the suspect's girlfriend, we got what we needed to file the case. This was, by far, one of the most useful classes I've attended since becoming an investigator.

Steven Aiello

Antioch Police Department