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  • Interview and Interrogation


Our 3 day Interview & Interrogation class offers comprehensive practical, psychological, and emotional insight into the dynamics of interpersonal communication.

Students will learn behavior analysis skills to increase accuracy in discerning truthful from deceptive verbal and non-verbal responses from people. We explore the art of active listening and how to build rapport with people based on trust. The student will then undergo an extensive step by step walk through of the entire Interview and Interrogation process. Interspersed with the instruction are actual suspect interviews dissected and explained by the instructors, practical exercises on up to date interrogation case law, and proven lawful and ethical methods of eliciting truthful information from subjects. Our flagship I&I class is taught by current law enforcement officers practicing and teaching their proven methods from decades of experience.

Course Outline

Day One

Opening Exercise and Introductions

  • Small Group exercise to demonstrate listening skills
  • Detecting Deception Pre-Test
  • Students should detect deception using skills prior to class instruction

Definitions of communication terms

  • Interpersonal Communication
  • The Human Mask

Communication Theories

  • Communication Cues
  • Why Investigators Fail to get the truth
  • Rapport
  • Rapport Killers
  • Empathy
  • Filtering v. Understanding

Child Molest Suspect Interview – Analysis

  • Harmonize Role and Voice
  • Deceptive Indicators
  • Verbal and Non-Verbal Communication Components
  • Behavior Analysis
  • Body Language
  • Proxemics
  • Verbal Behavior Typical of Truthful People
  • Verbal Behavior Typical of Deceptive People
  • Verbal Responses Indicative of Deception

Homicide Interview – Analysis

Detecting Deception Final Test

Day Two

Assign Small Group Exercises and True-False Interrogation Law Quiz

Definitions of Key Terms

  • Interview
  • Interrogation
  • Admission
  • Confession
  • Elicitation
  • Key
  • Theme

Miranda Practical Discussion—Group Exercises

Pre-Suspect Interview Steps

  • Case Review
  • Work-Up
  • Pre-Suspect Interviews
  • Evidence Gathering
  • Determine Investigative Strategy
  • Free-Format Interview
  • Cognitive Interview

Pre-Text Telephone Calls

Suspect Interview Preparation

  • Location
  • Room Set-Up
  • Recording

Burglary Suspect Interview – Analysis

The Interview

  • Introduction
  • Photograph
  • Personal History Questionnaire
  • Beheler Admonition
  • Miranda Warning
  • Elimination Questions
  • Interview
  • Bait Questions
  • Break v. No Break

Child Molest Suspect Interview – Analysis

Miranda Practical Discussion—Group Exercise

The Interrogation

  • Confrontation
  • Confrontation Responses
  • Theme Development/Deployment
  • Short Term v. Long Term psychology
  • Do’s and Don’ts

Miranda Practical Discussion—Group

Day Three

True/False Interrogation Law Quiz and Discussion


  • Denials
  • Invocation
  • Admissions
  • Confession
  • Letter of Apology


  • Consent to Search
  • Final Questions
  • Arrest/Warrant

Report Writing Issues


Miranda Practical Discussion—Group Exercise

Neurolinguistic Programming

Interviews with Attorney Present

In-Custody/On-Call Situations

Miranda Practical Discussion—Group Exercises

Appendix B Review

How to Reach Us

Upcoming Training/Reminders

Final Evaluations/Passing out of Certificates

  • This was, by far, one of the most useful classes I've attended since becoming an investigator.

    —Steven Aiello, Antioch Police Department
  • Your instructional style is engaging and your tag-team style is highly effective.

    —George Laing, Fire Prevention Captain, Investigator
  • Your class has made the greatest and most direct impact on my assignment of any training class that I've taken.

    —Ken Gelskey, National City Police Department
  • I highly recommend this training for any Probation staff who have the necessity to interview/interrogate individuals for investigation purposes.

    —R. Bret Fidler, Santa Clara County Probation Department
  • You two are an effective teaching team, and your presentation of the material was consistently interesting, and intelligent without being too intellectualized.

    —Michele Keller, Deputy Probation Officer, County of Alameda
  • Thank you for allowing me the opportunity to attend the Interview and Interrogation training presented by Paul Francois and Enrique Garcia.

    —Todd Almason, Santa Clara County District Attorney's Office
  • Your class gave me the confidence and tools to interview the suspect for over 5 hours and to bring a closure to the case.

    —Daniel Phelan, San Jose Police Department
  • I will continue to use and pass on this information because I really believe in the instructors and their approach.

    —Kimberly Meyer, Washoe County Sheriff's Department
  • ...Provides useful tools necessary for assessing the veracity of a suspected child abuser, which goes a long way in helping to protect children.

    —Sunny Burgan, MSSW, LCSW, Social Work Supervisor, Santa Clara County DFCS
  • The information that they have presented is highly relevant to my job, and was presented in a manner that was highly organized and very easy to digest.

    —Michael McGarvey, California State Prison, San Quentin