About Us

Frequently Asked Questions

Instructor in suit pointing at projected text while students sit at desks in a classroom.

Registration & Enrollment

How do I know if there are still openings in a class?
What happens if a class is full?
When do your classes start and end each day?
How many POST credit hours does each course carry?
Are your classes POST certified?
Can I get a group discount for my agency or department?
I’d like to attend training closer to home. How do I request a class in my area?

Travel & Accommodations

Do you recommend a hotel near the training location?
Are meals provided?

Payments & Billing

When is payment due?
Can I pay for a class I’ve already registered for?
Where can I find your W-9 form?

Cancellations, Refunds & Transfers

What is your cancellation and refund policy?
What if Third Degree Training cancels a class?
Can I transfer my registration to a different class?
Can I send someone else in my place?

Certificates & Records

How do I get a copy or replacement of my course completion certificate?

Contacting Us

What is the best way to reach you?
Can I call your office?
Teach, Host, or Partner With Us
Can my agency host a Third Degree Training class at our location?
I want to build a custom course for my agency. Is that possible?
I want to become an instructor. How do I apply?
I’m interested in becoming a sponsor or partner. Who do I talk to?